Tuesday, February 22, 2011

URGENT PHONE IN MESSAGE

PHONE IN ended today 2/22/11 at 9:20 AM Central and 10:20 AM Eastern.
 
This was due to a request to unload the data out of Central office.  This was a mistake made by the requester and will not occur again.
 
AS A RESULT:  All resource parents who were able to PHONE IN had their data unloaded successfully those who still have not PHONED IN do not have to from this point forward.  
  • FOSTER CARE PAYMENTS WILL OCCUR OUT OF TFACTS DUE TO THE CIRCUMSTANCES EXPLAINED ABOVE.
  • IF A RESOURCE PARENT CALLS THE REGIONAL OFFICE PLEASE INDICATE THAT PAYMENT WILL OCCUR WITHOUT THE PHONE IN. 
  • PLEASE SHARE THIS INFORMATION WITH ALL RESOURCE PARENTS THAT CALL YOUR OFFICES, INCLUDE ALL FSW'S AND OTHER RELEVANT STAFF.
  • DO NOT HAVE THEM CALL THE HOTLINE... DO NOT HAVE THEM CALL CENTRAL OFFICE
  • next PHONE IN period will proceed as planned on March 3, 4, 2011
any questions please contact me via email  Odessa.Krech@tn.gov
 
Thank you,
Odessa
 

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