Thursday, December 16, 2010


Please be advised that the PHONE IN system will begin on January 6 and 7, 2011. This is for pay period 12/16/2010-12/31/2010.
  1. Click here for the RH Communication Plan. Please follow the steps that involve your region ie: Regional Facebook Pages, Regional Resource Home newsletters.
  2. Click here for the PHONE IN System directions.  The regions must notify all resource parents of the directions and explain them clearly to each resource parent that has a child in their home. This information should be provided to the resource parents during a home visit or sent directly to their home address by the regional RPS staff OR child FSW. Please do this immediately in order for all Resource Parents to receive proper notification.
  3. All new resource parents who have a child placed in their home should have received a PIN number via a letter from Fiscal. If they did not receive this notification they can contact Odessa at 615-253-6906 for their PIN as long as it was generated by the TFACTS system.
  4. Click here to find the January 2011 calendar.  These calendars should be sent and shared with all resource parents. The calendar can be found on the DCS webpage.
  5. Remind all resource parents of the new phone numbers.  NASHVILLE ONLY number is: 256-9718, this number can not be used for regions outside of Nashville.  DO NOT add a prefix such as 800 or 877 to this number as it will not link to the PHONE IN.  Outside of Nashville the number is:  1-877-318-5064. 

Haslam Names Kathryn O’Day Children’s Services Commissioner


O’Day Is Currently President/CEO of Child & Family Tennessee

NASHVILLE – Tennessee Governor-elect Bill Haslam today announced Kathryn “Kate” O’Day as Commissioner of the Tennessee Department of Children’s Services.

O’Day has dedicated her entire professional life to children. She began her career as a youth counselor with the Broward County Sheriff’s Office in Florida. Before becoming President and CEO of Child & Family Tennessee, she was Vice President of Program Development and Evaluation for Children’s Home Society of Florida and Director of Program Services for Covenant House of Florida.

“After the accreditation of the Department of Children’s Services earlier this year, Kate is the person to build on the department’s recent successes,” Haslam said. “We as a state have an important responsibility to these children, and I’m grateful that Kate, who has staked her career on making children’s lives better, would join our team and serve.”

At Child & Family Tennessee, O’Day created a business-like management team and organizational model to ensure fiscal and programmatic accountability, which has helped the organization meet goals.

“I’m honored to be selected and to serve with Gov.-elect Haslam, and I’m looking forward to working with the dedicated staff at Children’s Services,” O’Day said. “The state budget presents some important challenges, and I’m excited to work with our community partners to meet those challenges.Together, we can achieve our mission for the safety and well-being of Tennessee’s children and their families.”

O’Day is a graduate of Leadership Knoxville, a co-chair of the Community Coalition for Domestic Violence in Knoxville, founding Chair of the Juvenile Court Assistance Board in Knox County, a former panel chair for the Foster Care Review Board in Knox County and a member of the Executive Women’s Association.

She has a Master of Social Work degree from Florida International University. O’Day is married to Steve Cuneo and has three grown children.